Frequently Asked Questions

Qyrony.com is a multi-vendor digital marketplace that connects creators of digital products with customers worldwide. Our platform offers a diverse range of digital goods, including software, templates, graphics, e-books, courses, and more.

Qyrony focuses on creating a balanced ecosystem for both buyers and sellers with fair policies, quality control measures, and dedicated support. We continuously improve our platform based on community feedback and industry best practices.

We have a review process for new sellers and products, plus a customer rating system that helps maintain quality standards. Our team also monitors the marketplace for any policy violations or quality issues.

To create an account, click the "Sign Up" button at the top of the page. You can register using your email address or connect through social media accounts. Follow the prompts to complete your profile setup.

Yes, you need an account to purchase products on Qyrony. Creating an account allows you to manage your purchases, access download links, request refunds, and communicate with sellers if needed.

To purchase a product, simply click "Add to Cart" on the product page, then proceed to checkout. Review your order, provide payment information, and complete the purchase. You'll receive access to your digital product after payment confirmation.

Yes, Qyrony focuses exclusively on digital products that can be downloaded directly after purchase. We do not ship physical items. All products are available as digital files that you can access through your account dashboard.

Use the search bar at the top of the page to find products by keywords, or browse categories from the main menu. You can also filter results by price, rating, popularity, and other criteria to find exactly what you're looking for.

After completing a purchase, you'll receive an email with download links. You can also access all your purchased products anytime through the "My Downloads" section in your account dashboard.

If you encounter issues with a product, first contact the seller directly through our messaging system to resolve the problem. If the seller is unresponsive or unable to help, please contact our support team for assistance with your issue.

To become a seller, create an account and then click "Become a Seller" in your dashboard. Complete the seller application form with information about yourself and the types of products you plan to sell. Once approved, you can set up your seller profile and start listing products.

Qyrony supports a wide range of digital products including software, website templates, graphics, fonts, music, videos, e-books, courses, 3D models, and more. All products must be your original work or properly licensed for resale.

Vendor fees and commissions may vary based on factors like product type, sales volume, and exclusivity status. All applicable fees are clearly displayed in your seller dashboard and in our official documentation before you list products.

Vendor payments are processed according to the payment schedule shown in your dashboard. Payout timing depends on your selected payment method and applicable clearance periods. All payment processing details are available in your seller account.

When listing a product, you can set your own price based on market value, product quality, and your business goals. We provide pricing insights and competitor analysis tools to help you determine optimal pricing strategies.

Yes, non-exclusive sellers can list their products on multiple marketplaces. However, exclusive sellers who only sell on Qyrony receive benefits including lower commission rates, increased visibility, and promotional opportunities.

Qyrony supports secure online payments through various methods. Available payment options may depend on your region and are displayed during the checkout process. All transactions are processed with industry-standard security measures.

Sellers can withdraw their earnings through the payment methods available in their dashboard. Withdrawal processing times and minimum amounts vary by payment method and are clearly specified in the seller documentation.

Refunds for digital products are limited and generally only possible if the file is defective or does not match the description. Each seller may have specific refund policies outlined on their product pages, and all refund requests are evaluated on a case-by-case basis.

Qyrony implements industry-standard security measures including encryption, secure servers, and regular security audits. We comply with data protection regulations and never sell your personal information to third parties without your explicit consent.

All digital products uploaded to Qyrony are scanned for malware and viruses before being made available for purchase. Additionally, we regularly monitor seller accounts and products to ensure they meet our security standards.

We recommend enabling two-factor authentication (2FA) on your account, using a strong and unique password, and being cautious of phishing attempts. Never share your login credentials with anyone, and always log out when using shared devices.

First, try clearing your browser cache and disabling any download managers or ad blockers. If the issue persists, contact our support team with details about the error message you're receiving, and we'll assist you promptly.

You can reach our customer support team through the "Contact Us" form on our website or by emailing support@qyrony.com. Our support team is available during business hours and typically responds within 24-48 hours.

Qyrony is developing an affiliate program where approved partners can earn commissions on referred sales. Details and rates will be announced in the future and may change over time. Sign up for our newsletter to receive updates about this program.