Privacy Policy - Qyrony.com

1. Introduction & Scope

This Privacy Policy governs the data handling practices of QYRONY LLC ("we," "us," or "our"), a company registered in Wyoming, United States. This policy outlines our commitment to protecting the personal data of our users, clients, and website visitors ("you" or "your").

This policy applies to all data collected via our website (https://www.qyrony.com), any subdomains, our mobile applications, API services, email communications, and any other online or offline services where we explicitly state that this Privacy Policy is applicable. By using our services, you acknowledge that you have read, understood, and agree to the collection, use, and sharing of your information as described in this policy.

Our data protection philosophy is built on the principles of transparency, lawfulness, fairness, and purpose limitation. We are dedicated to complying with global data protection regulations, including the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA) in California, and other applicable local laws.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our services. The categories of information we collect include:

Personal and Contact Information

Identity Data: First name, last name, username, and similar identifiers.
Contact Data: Email address, phone numbers, and physical mailing addresses.
Financial Data: Billing address, payment method details (e.g., credit card number), and transaction history. Note: Payment information is processed by secure third-party payment processors, and we do not store full credit card numbers.

Technical and Usage Information

Device Data: IP address, browser type and version, operating system, device type and identifiers, mobile network information.
Interaction Data: Pages viewed, time spent on pages, click paths, search queries, and other interactions with our website and services.
Session Data: Cookies, unique identifiers, and other technologies that track your session on our website.

Communication and Support Data

Inquiries: Any information you provide when you contact our customer support or sales teams.
Feedback: Information you provide through surveys, feedback forms, or other channels.

3. How We Use Your Information

We use your personal information for specific, explicit, and legitimate purposes. We will not process your information in a way that is incompatible with these purposes.

To Provide and Maintain Our Services: To operate, deliver, and improve our products and services, process transactions, and manage your account.
To Communicate With You: To respond to your inquiries, provide customer support, send administrative notifications, and keep you informed about our services.
For Personalization and Enhancement: To tailor your experience, deliver relevant content, and recommend features or products that may be of interest to you.
For Analytics and Research: To analyze usage patterns, conduct research, and develop new features and services to better meet your needs.
For Marketing and Promotional Activities: To send you marketing communications about our products, services, and special offers, where you have consented to receive such communications.
For Legal Compliance and Protection: To comply with applicable laws, regulations, and legal processes; to enforce our Terms of Service; and to protect the rights, privacy, safety, and property of QYRONY LLC, our users, and the public.
For Fraud Detection and Prevention: To detect, investigate, and prevent fraudulent activities and protect the security of our systems and users.

Important Notice on Legitimate Interests

In some cases, we may process your personal information based on our legitimate interests. We ensure that our interests are not overridden by your rights and freedoms. For example, we may process data for direct marketing, network security, or fraud prevention, which we consider to be legitimate interests.

4. Legal Basis for Processing

Our processing of personal information is based on various legal grounds, depending on the nature of the information and the specific processing activity. We ensure that we have a valid legal basis for all processing activities.

General Data Protection Regulation (GDPR)

For individuals in the European Economic Area (EEA), our processing is based on one or more of the following legal bases:

Consent: You have given clear, informed, and freely given consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.
Vital Interests: Processing is necessary to protect your vital interests or those of another person.
Public Task: Processing is necessary for a task carried out in the public interest.
Legitimate Interests: Processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.

California Consumer Privacy Act (CCPA)

For California residents, we comply with the CCPA. The "sale" or "sharing" of personal information is based on your right to opt-out. We collect and use information for the business purposes described in this policy, and you have the right to know, delete, and opt-out of the sale or sharing of your personal information.

5. Data Retention & Deletion

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Criteria

The specific retention periods for different categories of personal information are determined based on:

The type and sensitivity of the information.
The potential risk of harm from unauthorized use or disclosure.
The legal requirements for retention in your jurisdiction.
The purposes for which we process your information.

Specific Retention Periods

Account Information: Retained for the duration of your account and for a subsequent period required to comply with legal obligations.
Transaction Information: Retained for at least 7 years to comply with tax and accounting requirements.
Marketing Communications: Retained until you withdraw your consent or unsubscribe.
Website Usage Data: Retained for analytical purposes for up to 26 months, after which it is aggregated or anonymized.

When your personal information is no longer needed, we will securely delete or anonymize it, unless we are required by law to retain it for a longer period.

7. International Data Transfers

QYRONY LLC is based in Wyoming, United States. We may transfer your personal information to countries other than your own, including to the United States and other countries where our service providers are located.

Safeguards for International Transfers

When we transfer your personal information from the EEA or other regions with stringent data protection laws, we ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs): We use SCCs approved by the European Commission for transfers from the EEA to countries that have not been deemed to provide adequate protection.
Adequacy Decisions: For transfers to countries that the European Commission has determined provide an adequate level of protection, we rely on these adequacy decisions.
Other Legal Mechanisms: We may use other legally recognized mechanisms for international data transfers as required by applicable law.

Your Rights Regarding International Transfers

You have the right to object to international transfers of your personal information where we rely on legitimate interests as our legal basis. If you wish to exercise this right, please contact us using the details provided in Section 17.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our website. A cookie is a small text file that is stored on your device when you visit a website.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functionality Cookies: These cookies enable enhanced functionality and personalization, such as videos and live chats.
Targeting or Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionality may not work.

9. Behavioral Analytics & Advertising

We use behavioral analytics and advertising technologies to understand user behavior and deliver relevant advertisements. These technologies may include:

Web Analytics

We use web analytics services to help us understand how users interact with our website. These services collect information about how you use our website, such as:

Pages you visit and how long you spend on each page.
Links you click on.
How you arrived at our website.
Your general geographic location (not precise location).

Behavioral Advertising

We may work with third-party advertising companies to serve ads when you visit our website or other websites. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you.

Opting Out

You can opt out of behavioral advertising by:

Using the ad choices provided by the advertising networks.
Adjusting your browser settings to block third-party cookies.
Using the Digital Advertising Alliance's consumer choice tool.

10. Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

Encryption: We use Transport Layer Security (TLS 1.2 or higher) to encrypt data in transit and AES-256 encryption to protect data at rest.
Access Controls: We restrict access to personal information to authorized personnel who need to know the information to perform their job duties.
Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
Employee Training: We provide privacy and security training to our employees to ensure they understand their responsibilities.

Security Tip

To help protect your account, we recommend using a strong, unique password and enabling two-factor authentication if available. Avoid using the same password across multiple websites and be cautious of phishing attempts that may try to trick you into revealing your login credentials.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable legal requirements. This notification will include information about the breach, the type of data affected, and the steps we are taking to address the situation.

11. Children's Privacy Policy

Our website and services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age.

No Intentional Collection

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Parental Consent

If we discover that we have collected personal information from a child without parental consent, we take steps to remove that information from our servers immediately.

Children's Privacy Rights

Parents and guardians can review, have deleted, refuse to permit further collection or use of, or request to exercise any other rights with respect to their child's personal information by contacting us using the details provided in Section 17.

12. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

GDPR Rights

Access: You have the right to request access to the personal information we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): You have the right to request that we erase your personal information.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to request that we transfer your personal information to another service provider.
Objection: You have the right to object to our processing of your personal information.
Withdrawal of Consent: You have the right to withdraw your consent at any time.

CCPA Rights

Right to Know: You have the right to request what personal information we have collected, used, shared, or sold about you.
Right to Delete: You have the right to request the deletion of your personal information.
Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in Section 17. We will respond to your request in accordance with applicable legal requirements.

13. AI & Automated Processing

We may use artificial intelligence (AI) and automated data processing technologies to enhance our services and improve user experience. These technologies may include:

AI-Powered Features

Personalization: Using AI to tailor content and recommendations based on your preferences and behavior.
Customer Support: Employing AI-powered chatbots to provide instant responses to common queries.
Content Moderation: Using AI to detect and remove inappropriate content.
Analytics: Leveraging AI to analyze user behavior and improve our services.

Automated Decision-Making

In some cases, we may use automated decision-making processes to make decisions that have legal or similarly significant effects on you. Where we do this, we:

Provide you with the right to express your point of view and contest the decision.
Ensure human oversight of the process.
Provide you with meaningful information about the logic involved in the decision.

14. Third-Party Services & Plugins

Our website may include third-party services and plugins that collect, use, and process personal information in accordance with their own privacy policies. These may include:

Social Media Plugins

We may include social media plugins (such as Facebook "Like" buttons or Twitter "Tweet" buttons) that allow you to share content with your social networks. These plugins may collect information about your interaction with our website.

Third-Party Content

Our website may display content from third parties, such as videos from YouTube or maps from Google Maps. These third parties may collect information about your interaction with their content.

Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to help us understand how users interact with our website. These services collect information about your usage of our website in accordance with their own privacy policies.

Third-Party Advertising

We may work with third-party advertising networks to display advertisements on our website. These networks may use cookies and other tracking technologies to collect information about your interaction with our website and other websites.

Disclaimer

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties before providing them with any personal information.

15. Dispute Resolution & Jurisdiction

This section governs any disputes that may arise between you and QYRONY LLC related to your use of our services and this Privacy Policy.

Governing Law

This Privacy Policy and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Jurisdiction

Any legal action or proceeding arising under this Privacy Policy will be brought exclusively in the federal or state courts located in Wyoming, United States, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

Arbitration Agreement

To the fullest extent permitted by law, you agree that any dispute relating to your use of our services or this Privacy Policy will be resolved through binding arbitration, rather than in court. This arbitration agreement waives your right to a trial by jury or to participate in a class action.

Limitation of Liability

To the maximum extent permitted by law, QYRONY LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services or this Privacy Policy.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or the operation of our business.

Notification of Changes

When we make changes to this Privacy Policy, we will:

Update the "Last updated" date at the top of this policy.
Notify you of the changes by email or through a notice on our website.
Provide you with an opportunity to review the changes before they become effective.

Your Continued Use

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes.

Reviewing This Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.