How can we help?
Start with a topic below. If you are stuck, the team reads every message.
Orders & escrow
Where your money is between checkout and delivery, and how disputes freeze it.
Trust & Safety →Wallet & top-ups
Balance, transaction ledger, and how sales are credited to sellers.
Open wallet →Selling on Qyrony
Listing products, the upload review gate, categories, and seller-volume commission tiers.
Seller guide →Account & security
Password changes, notification preferences, and signing out of every device.
Settings →In-person pickups
The safety checklist for local-pickup listings and what Qyrony does and doesn't handle.
Safety guide →Common questions
Fees, file types, escrow timing — the questions everyone asks first.
Read the FAQ →Still need a human?
Use the contact form or emailcontact@qyrony.com. We usually reply within two business days. For order issues, include the order reference from your dashboard. Paid-order disputes are handled from the order itself so its delivery record stays attached.