How can we help?
Read the public answers below and follow their sources for more detail.
AI support
AI support can only select answers from these public help articles. It cannot view orders, inspect files, access accounts, change prices or issue refunds.
AI support is unavailable. Public help and contact support are available below. No question is sent to an AI service.
Public help
6 of 6 answers
What does selling cost?
Creating an account, listing products and hosting files are free. No subscription is required to sell. Qyrony charges commission on settled digital sales. See Pricing for current fees and commission tiers.
Read the sourceWhich price and currency will I pay?
Each product shows its price and currency. Converted estimates are approximate. Review the payment currency and full total at checkout before confirming.
Read the sourceWhen can I download my files?
Protected downloads become available from your order after the required payment and safety checks. A pending payment does not unlock a download. Signed-in buyers can open their order history; guest buyers use their private order email link.
Read the sourceBought without an account?
Open the latest private order link from your email, or request fresh purchase links on the order-access page using the email used at checkout. Enter that email only on the dedicated page; do not send your email or private link to AI support.
Read the sourceWhat may I do with a digital product?
Your use follows the listing’s licence terms. Read the seller’s description and licence before buying, and ask the seller if permissions are unclear. A generic licence label alone does not establish permission for resale, redistribution or commercial use.
Read the sourceWhat if I have an order problem?
Use the controls on the order, or contact support if they do not resolve your issue. Eligible refunds depend on the order and payment-provider state. AI support cannot inspect an order, issue a refund or guarantee the outcome.
Read the sourceContact support
Use the contact form or email contact@qyrony.com. We usually reply within two business days. For a personal order issue, use the controls on the order or the contact form.